Accenture (NYSE: ACN) is collaborating with Henkel, a global leader in industrial and consumer goods, to attract and grow people with digital skills, which are needed for the company to better anticipate and respond to shifts in consumption.
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Accenture is helping Henkel embed continuous learning and digital upskilling across its workforce (Photo: Business Wire)
Since the transformation program went live in early 2019, Henkel employees have completed more than 215,000 training courses on the new system. In addition, the application process for external candidates has been reduced from around 30 minutes to 60 seconds, and external applications have increased by 40%.
Key elements of the program entailed:
- Skills and capabilities assessments. To provide a clear picture of the digital skills that would be required in the near future, Accenture used industry standard capability frameworks and tailored them to Henkel’s needs. Employees’ skill levels were then assessed in key functional areas, including marketing, sales, procurement, human resources, information technology (IT), finance, supply chain, and research & development.
- Personalized training programs. Once the strengths and skills gaps were identified, Accenture helped conceptualize learning programs tailored to Henkel’s specific functions and existing business processes. The initial digital upskilling programs, for approximately 2,000 IT and finance managers, included selecting more than 50 courses from the Accenture Academy.
- Attracting new people for digital roles. Accenture helped Henkel create a “recruiter toolbox” for digital roles within the new HR system. The toolbox established a clearer connection between the digital, functional and technical skills required for a certain role and what recruiters should be looking for on candidates’ résumés.
“Developing the best products for our customers requires that our people have the digital skills and knowledge to respond to change quickly and effectively,” said Sylvie Nicol, Henkel’s executive vice president for human resources and infrastructure services. “Lifelong learning and digital upskilling are now key elements of our culture and long-term growth plans — not just a momentary answer to an HR or recruiting issue. They’re motivating and giving our teams the confidence to grow together.”
Christina Raab, Accenture’s global client account lead for Henkel, said, “Henkel recognizes that, in today’s environment, digital skills aren’t simply a nice ‘to have’ but a necessity for all employees. We’re excited to help Henkel embed continuous learning and digital upskilling across its workforce.”
Oliver Wright, who leads Accenture’s Consumer Goods & Services industry group globally, added, “Henkel is a great example of a company that is putting their people at the center of change to use data more effectively and drive future growth. We share a commitment, demonstrated in the new Accenture brand, to embrace change and deliver on the promise of technology and human ingenuity.”
The Accenture/Henkel program, “Global Digital UPskilling Initiative,” won a Gold Medal in the Best Advance in Competencies and Skills Development category in the 2020 Brandon Hall Group Excellence in Learning Awards.
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
Accenture’s Consumer Goods & Services industry group helps businesses innovate and grow — from enabling front-office transformation to building intelligent enterprises underpinned by technology and analytics — to help them achieve consumer relevance. To learn more, visit: https://www.accenture.com/us-en/industries/consumer-goods-and-services-index
Henkel operates globally with a well-balanced and diversified portfolio. The company holds leading positions with its three business units in both industrial and consumer businesses thanks to strong brands, innovations and technologies. Henkel Adhesive Technologies is the global leader in the adhesives market — across all industry segments worldwide. In its Laundry & Home Care and Beauty Care businesses, Henkel holds leading positions in many markets and categories around the world. Founded in 1876, Henkel looks back on more than 140 years of success. In 2019, Henkel reported sales of more than 20 billion euros and adjusted operating profit of more than 3.2 billion euros. Henkel employs more than 52,000 people globally – a passionate and highly diverse team, united by a strong company culture, a common purpose to create sustainable value, and shared values. As a recognized leader in sustainability, Henkel holds top positions in many international indices and rankings. Henkel’s preferred shares are listed in the German stock index DAX. For more information, please visit www.henkel.com.
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