Nuance Powers T-Mobile’s Voicemail to Text

Nuance Communications (NASDAQ: NUAN) today announced that its Dragon Voicemail to Text service is included in the Visual Voicemail offering from T-Mobile USA Inc. Dragon transcribes voice messages into text, which are then delivered directly to mobile phones via text message or to the user’s T-Mobile® Visual Voicemail inbox. This allows T-Mobile customers to read their voicemails in whatever order they choose instead of having to listen to them one at a time.

Nuance’s Dragon Voicemail to Text service features the same industry-leading voice recognition technology at the heart of the renowned Dragon Mobile apps and Dragon NaturallySpeaking. Replying to voicemails is easy and convenient for T-Mobile customers, with the ability to respond via text message virtually anytime, anywhere. Further, messages can be stored or forwarded, and consumers always have the ability to listen to their audio voicemails in any order they choose.

“Voicemail to Text offers a convenient way to handle voice messages and is consistent with T-Mobile’s vision to provide our customers more service options to easily stay connected,” said Alex Samano, director and GM of communication services, T-Mobile USA. “Our partnership with Nuance is not only powering Voicemail to Text, it will also drive future innovations to enrich communications virtually wherever our customers are.”

“We all have a love-hate relationship with voicemail – we need to stay connected, but hate taking the time to listen to and manage voice messages on the go,” said John Pollard, vice president and general manager, voice-to-text services, Nuance Mobile. “In an environment where consumers expect to receive messages with the same instant gratification of text messaging and email, Dragon Voicemail to Text gives forward-thinking carriers like T-Mobile the ability to deliver essential voice services that are state-of-the-art and perfectly in tune with subscribers’ demands.”


T-Mobile Voicemail to Text is integrated within the T-Mobile Visual Voicemail application and includes unlimited voicemail-to-text transcription for just $3.99 per month. Customers get the first 30 days free when they subscribe to T-Mobile Visual Voicemail. Transcription is available for voicemails received in English and Spanish. The T-Mobile Visual Voicemail application is available for download on the Android Market exclusively to T-Mobile customers.

For more information on Nuance’s voice-to-text offerings, visit

About Nuance Communications, Inc.

Nuance Communications, Inc. (NASDAQ: NUAN) is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Every day, millions of users and thousands of businesses experience Nuance’s proven applications. For more information, please visit

Nuance and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc. or its subsidiaries in the United States of America and/or other countries. All other company names or product names may be the trademarks of their respective owners.

The statements in this press release relating to future plans or future events or service, are forward-looking statements which are subject to specific risks and uncertainties. These could involve particular market trends, competition factors and other risks described in the documents submitted to the US Securities and Exchange Commission. The actual results, events and services may vary significantly from the forecasts. The reader is warned not to rely on these forward-looking statements without reservation, since these are simply reflections of the current situation.


Nuance Communications
Rebecca Paquette, (781) 565-5264

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